John & Lori McIntyre
Throughout the past 20 years we have had numerous service and tradespeople in our home. For the most part, the work has been satisfactory. That bar has now been forever elevated, however, as a result of our experience with Scott’s Flooring.
Upon meeting Scott Shier and his office manager, Bev, we knew we were in good hands. They work seamlessly together in order to provide the highest level of communication, quality work, and commitment to fulfilling every contract detail agreed upon. Scott visited our home at the planning stage. His recommendations conveyed his years of experience and expertise in a most friendly manner. Although we had sought out other estimates, Scott’s was the most competitive, without sacrificing quality, or any hidden costs to us. Additionally, both Scott and Bev checked in with us by phone and in person: before, during and upon completion of the work. Timelines were both promised and met.
The work completed in our home involved the installation of hardwood on our main floor. It was no small feat to tear out existing flooring and replace it, while we remained in the home. When Brody and Bev (not the office manager) arrived, the bar was raised again. This team has a work ethic that is so rarely witnessed. Their attention to detail, care of our home and furnishings, cleanliness, expert installation of the product and planning, and friendliness surpassed anything we have ever experienced before. They treated our home as if it was theirs, and treated us like friends.
In summary, if you are looking for quality customer service and workmanship, then look no further. This company provides everything that they promise and so much more. From beginning to end this experience went above and beyond our expectation for quality customer satisfaction. You get what you pay for has just been surpassed by Scott’s Flooring.
After 3 quotes, it was obvious who I should use to install the upper floor carpet in my house. I started with Home Depot, without shopping around, they had carpet on sale I chose a colour and what seemed like a good deal turned out to be more expensive for a lesser quality carpet. There was a $60 + tax, measuring fee plus with added costs for the warranty of $358, it made Home Depot a poor choice. I also had a quote from Giant Carpet who I didn't use because, Scott's offered a much better made, more plush product with a warranty (included) at a very similar price. Scott's installers did a problem free job & the carpet looks great. Thank You, Scott, for your technical expertise in calculating and saving us on material wastage & for being a nice guy to deal with. We especially want to thank, Roberta, who is the most knowledgeable sales person we talked to anywhere! Your description of products, different manufacturing & ware characteristics made it much easier to choose the proper carpet for our home. Thank You Scott's Flooring
Ttyl. Cathy+ Kevin Haliburton, Ontario
Berta, The floors look amazing! The highest quality! Both Shane + Paula are hard workers, sympathetic to our wishes, heads-down and fast! Additionally, Berta, you were the best gal to deal with. Efficient and on top of all the details. So reassuring for us. We appreciate Scott taking the time to visit us the first day. We are so very happy we contracted with Scott's Flooring. We will spread the word.
L and K Murray Collingwood, Ontario
From start to finish this was one of the most satisfying retail experiences I have had. From the initial introduction to the final cleanup Scott's Flooring gave me professional service and old time satisfaction in a job performed by quality people at fair market pricing. I will be happy with my results for years to come. Thank-you to all at Scott’s.
Scott's flooring has the best selection in Barrie (believe me I know, I looked everywhere). Scott and Bev are very knowledgeable on all types of flooring and helped me to pick the floor that best suited my needs and style. They also educated me in how to care and maintain my new flooring. I highly recommend Scott's flooring to everyone! My new floors look amazing!!
Scott's Flooring has a great selection of product, and a keen eye for design. Bev and Scott addressed all of our questions and concerns, and were great to work with. Installers were very professional, and finished on-time. We are very happy with the end result. We highly recommend their services to anyone looking to re-do their flooring. Bill & Jenn.
- Response from the owner We are very happy that your experience at Scottsflooring was satisfying. We try to go over a beyond expectations. Enjoy your new flooring for years to come. Thank You Bill and Jenn!
It was a pleasure dealing with Scott, no pressure on a purchase. Very helpful on what was right for us as far as style and cost. Delivered on the time and date that was arranged, hard to find someone that actual does that these days.
- Response from the owner Back to you Ross. We enjoyed working with you and yes everything went smooth. We also worked together getting it into house earlier then expected. Enjoy your new floor.Thank You Ross and family
Great selection. Bev and Scott are good to work with, professional crew and were on budget and on time. I would recommend their services. Jerry & Doris
Wow, what can I say about the team at Scott's Flooring! We just moved to Barrie and Scott, Bev and the team were truly exceptional, and welcomed us with open arms. The communication was spot on, the quality of the work was perfect. On time, and on budget. Our new reclaimed pine Craft floors look incredible and we cannot thank the crew at Scott's Flooring enough! D&T, Barrie, ON
All you will get from this store is exceptional service and fantastic selection. Very knowledgeable on all types of flooring and helped guide us to pick the floor that best suited our needs and style. We couldn't be happier with the results, the floor looks amazing. Very professional installation team, super great guys Shane and Brody were fast, thorough and tidy. Thank you Scott for all your help and service.
Bev was friendly and most importantly, knowledgeable about the flooring options and the upkeep of the floor I purchased. I found the pricing and the service great. Highly recommended.
After 2 weeks of shopping for hardwood floors I knew as soon as I walked into Scott's this was where I wanted to do business. Extremely personable and no nonsense. Thankfully prices were extremely competitive as well. Loved our installers too! Super experience!
We found Bev Roots to be very helpful & certainly patient with us when we couldn't decide on which flooring. Scott's crew (in particular Shane Stewart) did an amazing job installing the flooring. We are very pleased with the end results.
Scott's installed engineered hardwood in our living room and dining room and we are very impressed and satisfied with the results. Shane, our installer, did a great job. We had a weirdly installed fireplace as it was sitting off the sub floor too high and we were apprehensive that the flooring could be laid around it so it would look good. The finished result was great and better than we expected. Thanks also to Bev and Scott who helped with great customer service. We recommend Scott's and will use them again when we get our stairs done. Mike and Judy in Innisfil
Scott's just installed new hardwood in my kitchen, they matched up to existing wood in the rest of the house perfectly, Brody installed the floor and did an awesome job. Fast, tidy,and great attention to detail. Bev in the office was very helpful and kept in touch regularily, advising of the status. Great experience.
We love our floor. Scott was great. He answered our questions and let us take the floor samples multiple times until we decided on a colour. His prices were competitive with GTA prices but offered the convenience of shopping in Barrie. Floor was delivered on time. His team of installers worked hard and we were left very satisfied with the whole experience. I'd recommend Scotty's. thanks kate
There are a lot of costs and worries associated with renovating a new home. After much research and many fine referrals, we decided to give our hard surface flooring projects to Scott's Flooring Centre. Scott took the time to measure our home twice, and personally show us the different types of flooring to fit our specific needs, design and budget. With his guidance, we ended up choosing three finishes. One was engineered hardwood, the other a click laminate and the other was a very durable, 4-4-way click system,waterproof vinyl laminate - ideal for our additional basement apartment. Installation was completed by a very skilled tradesman who did a great job. We know we can count on Scott to send Shane back at his earliest convenience to complete one remaining small section, and after that - we are all done. We would be happy to refer Scott and his team to anyone facing the daunting challenge of undertaking a large reno, or just replacing a few floors. Either way, they will not disappoint.
The staff at Scott's Flooring are friendly, knoweldgeable and extremely acommodating. After purchasing my flooring, I phoned about getting someone to install it. Within 24 hours, my floor was installed. Scott's offers the service and care that reinforces the reason to shop at home for the best quality.
Scott's Flooring was a pleasure to work with, from choosing our hardwood all the way through to the installation of our flooring. Great quality product and service. Scott is a great guy to work with, extremely helpful and knowledgeable. He made sure we were satisfied. Thanks Scott!
Friendly and attentive customer service. Bev was very patient and helpful as I made my decision.
Great customer service and knowledge of all flooring options.
Scotts Flooring has a great selection at a price that fits your budget! Bev was very helpful in the showroom, she was patient and very informative in regards to the different types of engineered hardwood that is available. We purchased both hardwood and carpeting for our recent renovation and the entire process was "seamless"! Scott came to the house and measured the area, giving us some suggestions in regards to various products that are available and the workers that came to install the flooring were professional, clean and on-time! We are happy to refer Scotts Flooring!
Very helpful informative and friendly
Fantastic down to earth owners . Amazing staff great product. As a builder I recommend all my clients to them
Luc Bouillon | Century 21
Not only did Scott's have the best price around on the flooring I was looking for but his crew did a great job. I would definitely use them again and recommend them to my clients.
Marc Sims | Local Guide
I am super pleased with my new carpet at my retail store. Scott and Jerry were easy to work with and accommodating to my schedule and needs. Highly recommended!
Best way to describe our new Vintage Northern Solid Sawn hard maple floors and our experience with Scott's Flooring Centre? Best customer service! Best installers! Best product! We are thrilled how this flooring choice has elevated the look of our home to a higher level of sophistication.Thanks for good advice, good lead times and good people.
L and K Murray
From start to finish this was one of the most satisfying retail experiences I have had. From the initial introduction to the final cleanup Scott's Flooring gave me professional service and old time satisfaction in a job performed by quality people at fair market pricing. I will be happy with my results for years to come. Thank-you to all at Scotts.
Scott's is very knowledgeable of products and installation guidlines. If you want quality and service this is the place.